Epitomi - Returns

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Delivery policy

Delivery to Australia and Indonesia: Free
Delivery to the rest of the world: flat shipping of $20

Return policy

We know sometimes things don’t always come within expectation! Rest assured, we’re happy to refund the items 14 days since they are received.  Note that they have to be returned in its original condition and packaging, new, unused, unaltered and free of damages.
Please send an email to shopepitomi@gmail.com to arrange the return and once we receive the items back, we’ll refund the money asap.  Unfortunately we won’t be able to refund the shipping cost nor the duty fees for the delivery to you or from you to us.

What if I receive a faulty item?

Gah, we’re so sorry! Please send an email to shopepitomi@gmail.com to arrange the return and once we receive the items back, we’ll refund the money including the amount you pay for shipping back and forth asap.